Frequently Asked Questions

Hiring a professional ethical hacker is straightforward with our service:

1. Contact Us: Fill out the contact form, email, WhatsApp, or Telegram with your situation
2. Technical Assessment: We evaluate your case within 2-4 hours
3. Service Proposal: You receive realistic timeline and recommended approach
4. Agreement: Clear written agreement with defined deliverables
5. Execution: Your assigned certified ethical hacker begins immediately
6. Completion: Service delivered with documentation

You don't need technical knowledge. We explain everything in plain language. Our certified ethical hackers have 12 years experience and have completed 680+ successful cases.

Yes, hiring certified ethical hackers is completely legal when done for legitimate purposes within legal frameworks.

Legal Services We Provide:

• Recovering your own hacked Instagram or Facebook account
• Recovering cryptocurrency wallets you own
• Background checks on individuals (within legal boundaries)
• Phone monitoring with proper legal authority
• Removing content you own copyright to
• Password recovery for files you legitimately own

What Makes It Legal: You must prove legitimate ownership or legal authority. We operate as certified professionals with ethical standards. All work is documented and transparent.

Timeline varies significantly by service type:

Fast Services (Same Day - 48 Hours):

• Instagram account recovery: 24-48 hours typically
• Facebook account recovery: 24-48 hours
• Phone security audit: 2-4 hours
• System password reset: 2-6 hours

Medium Timeline (3-7 Days):

• Cryptocurrency recovery: 5-7 days average
• Standard background investigation: 2-3 days
• Email account recovery: 2-3 days

Longer Timeline (1-4 Weeks):

• Content removal: 1-3 weeks
• Complex crypto recovery: 2-3 weeks
• Reputation rehabilitation: 2-3 months

We provide realistic timeline estimates during initial assessment based on 680+ previous cases.

Required information varies by service:

For Instagram/Facebook Recovery: Original email address, username, approximate compromise date, proof of ownership

For Crypto Recovery: Wallet type, any partial seed phrase, password hints, wallet file (if available)

For Phone Security: Device make/model, operating system, specific symptoms, when unusual behavior started

For Background Checks: Subject's full name, date of birth (if known), current address, relationship to subject

For Content Removal: URLs of content, screenshots, your relationship to the content

The more information you provide, the better. However, we work with whatever you have and use our ethical hacking expertise to fill gaps.

Initial Response: 2-4 hours during business hours (9 AM - 6 PM EST), 4-8 hours outside business hours, 24/7 response available for urgent cases

Service Commencement: Most services begin within 2-4 hours of receiving your request

Progress Updates: Regular updates every 24-48 hours, immediate notification of problems

We staff across multiple time zones (US, UK, Australia) so someone is always available for urgent cases.

Yes, in most cases. Our Instagram account recovery success rate is 91%—higher than our overall average because Instagram hacks follow predictable patterns we've seen hundreds of times.

When We Can Successfully Recover:

• Email was changed but you have original registration details
• Password was changed but phone number is still accessible
• Two-factor authentication was compromised
• Account was hacked recently (within days/weeks)

Timeline: Most Instagram recoveries complete within 24-48 hours.

What Makes Us Different Than Facebook Support: Facebook's automated system uses standardized responses. We provide individual professional attention using ethical hacking expertise that goes beyond standard recovery forms.

Yes. Facebook account recovery follows similar processes to Instagram (both are Meta platforms). Our success rate for Facebook recovery is 88%.

Facebook Recovery Types:

• Personal profiles (hacked with changed email/password)
• Locked accounts due to suspicious activity
• Business pages (lost admin access)
• Disabled accounts

Timeline: 24-48 hours for most Facebook recoveries, up to 5 days for complex business page situations.

That's actually the most common situation where clients contact us. Facebook's automated support system has limitations that professional ethical hackers don't face.

Why Facebook Support Fails:

• Automated responses that don't address specific situations
• Generic recovery forms that don't work for complex compromises
• No human review of individual cases
• No escalation path for urgent business needs

What We Do Differently: Individual professional attention, direct platform liaison using our professional credentials, ethical hacking techniques beyond standard recovery forms, business channel access not available to individual users.

Yes. While Instagram and Facebook are our most common requests, we recover accounts across all major platforms:

• Twitter/X: 87% success rate, recovery often faster (12-24 hours)
• TikTok: 82% success rate, 2-4 days timeline
• LinkedIn: 90% success rate, 24-48 hours
• YouTube: More complex (tied to Google account), 3-5 days
• Others: Snapchat, Pinterest, Reddit, Discord

In many cases, yes. Our cryptocurrency recovery success rate is 78%. This is lower than social media recovery because crypto security is designed to be unbreakable—which makes legitimate recovery more challenging.

Recoverable Situations:

• You have partial password or seed phrase information
• Wallet file exists but is corrupted or password doesn't work
• Hardware wallet damaged but data intact
• Exchange account locked but you have some access information

Unrecoverable Situations: Zero information (no seed phrase, no password hints, no wallet file), seed phrase completely lost, private keys never recorded.

Timeline: 5-7 days average, complex cases 2-3 weeks.

Partial seed phrase recovery is one of our most common cryptocurrency recovery scenarios. Success depends on how much you remember.

Recovery Probability:

• High (80-90%): You have 20-24 words out of 24, or 9-12 words out of 12
• Moderate (50-70%): You have 18-20 words out of 24, or 8-9 words out of 12
• Lower (20-40%): You have less than 18 words out of 24

How It Works: We use cryptographic recovery tools to test millions of combinations systematically. Process can take 3-14 days depending on possibilities.

This is a common misconception. Once Bitcoin (or other cryptocurrency) is sent to an address, the transaction is permanent and irreversible on the blockchain. We cannot "undo" the transaction.

What We CAN Do:

• Track the recipient address and trace subsequent transactions
• Determine if it's an exchange address (exchanges can sometimes help)
• Provide blockchain analysis documentation for legal proceedings
• Contact known entities to facilitate return requests

What We CANNOT Do: Reverse blockchain transactions (technically impossible), access someone else's wallet, "hack back" stolen cryptocurrency (illegal).

Common Indicators:

• Battery & Performance: Battery drains much faster, phone gets hot when idle, significant performance slowdown
• Data & Network: Unusually high data usage, strange network activity at night, GPS active when not using navigation
• Strange Activity: Text messages you didn't send, apps installed you didn't download, settings changed without your action
• Notifications: Unusual popup messages, security warnings, unexpected two-factor codes

Important Note: Many of these symptoms can also be caused by legitimate apps, operating system bugs, or failing hardware.

Professional Solution: Our phone security audit uses professional-grade detection software that identifies hidden surveillance applications, rootkits, commercial spyware, and government-grade surveillance tools. Timeline: 2-4 hours.

Yes. If our security audit confirms surveillance software on your device, we provide complete removal and security hardening.

Removal Process:

1. Identify exact spyware type and installation method
2. Remove spyware application and related system files
3. Close security vulnerabilities that allowed installation
4. Implement prevention measures and detection alerts
5. Provide documentation for legal purposes if needed

Why Not Just Factory Reset? Factory reset will remove spyware, but you lose evidence (important for legal cases), don't know how it was installed (could happen again), and don't know what data was compromised.

Timeline: 2-4 hours for removal, additional time for forensic documentation if needed.

We only provide phone monitoring installation in legally permitted situations:

• Parents Monitoring Minor Children: You are the parent of a child under 18 with proof of parental relationship
• Employers Monitoring Company Devices: Device is company-owned with written monitoring policy
• Self-Monitoring: Installing backup monitoring on your own device

What We Do NOT Do:

• ❌ Spy on spouse/partner without consent (illegal)
• ❌ Monitor adult children without permission
• ❌ Install surveillance for stalking purposes
• ❌ Any monitoring that violates laws

We verify legal compliance before providing service. Different jurisdictions have different laws—we help ensure you're compliant.

Our background investigations are far more comprehensive than standard background check services. While basic services search only criminal records, we conduct multi-source investigations.

What's Included:

• Public Records: Criminal records, court records, property ownership, bankruptcies, marriage/divorce records
• Financial Records: Liens, judgments, foreclosures, business ownership
• Address History: Last 10+ years of addresses, property ownership or rental
• Employment & Education: Verification of dates, positions, credentials, licenses
• Digital Footprint: Social media profiles, dating sites, online reviews, website ownership
• Identity Verification: SSN trace, age verification, alias searches, relatives and associates
• Specialized Searches: Sex offender registry, international records, media mentions

Timeline: 2-3 business days for standard investigation, 5-7 days for advanced investigation.

Yes. Dating verification is one of our most requested background check services. We help people avoid catfishing, romance scams, and identity fraud.

Dating Profile Verification Process:

• Identity Verification: Verify real name, age, location, photos (reverse image search), employment claims
• Background Investigation: Criminal records, court records, marriage/divorce records, financial red flags
• Online Behavior Analysis: Active dating profiles across platforms, social media consistency, timeline verification
• Risk Assessment: Red flag summary, safety concerns, recommendations

Common Findings We Discover: Married claiming to be single, active on multiple dating sites, criminal history not disclosed, photos stolen from someone else's social media, location claims don't match address history.

Timeline: 2-3 days for most dating verifications.

Yes, mugshot removal is one of our most successful content removal services (85-90% success rate).

How Mugshot Removal Works:

1. Search all known mugshot websites and document every instance
2. Develop removal strategy (paid removal negotiation, policy violations, legal demand letters, DMCA takedowns)
3. Execute removals across all sites
4. Google removal requests and search engine de-indexing
5. Verification and 90-day monitoring

Success Rate by Situation:

• High Success (90-95%): Charges dismissed, found not guilty, false arrest, non-conviction arrests
• Moderate Success (70-80%): Conviction expunged, old convictions (10+ years), plea deals
• Lower Success (40-60%): Recent convictions, serious felonies, high-profile cases

Timeline: 1-3 weeks for most mugshot removals.

It depends on the content type and platform. We're honest about what's removable and what isn't.

High Removal Success (70-90%):

• Content you own copyright to
• Revenge porn or non-consensual intimate images
• Reviews violating platform policies (fake, paid, competitor-posted)
• Defamatory content that's provably false
• Harassment or doxing posts

Moderate Success (40-70%):

• Old complaint site posts
• Forum posts with personal info
• Blog or article comments
• Content suppression through SEO

Low Success (10-30%):

• Legitimate negative reviews (even if harsh)
• Court records and public documents
• News articles about actual events
• Government database information

For Content We Can't Remove: We use SEO suppression strategy to push negative results to page 2+ of Google (95% of people never look past page 1).

Privacy and confidentiality are fundamental to ethical hacking services.

Security Measures:

• Data Encryption: Military-grade encryption (AES-256), TLS 1.3 for communications, password-protected file storage
• Secure Communication: Encrypted email (PGP available), Signal/Telegram messaging, secure file transfer protocols
• Confidentiality Protocols: NDAs signed by all team members, need-to-know access, no third-party data sharing
• Data Retention: Keep data only as long as necessary, automatic deletion after service completion, you can request early deletion

What We DON'T Do: Store your passwords, share information about your case, use your data for any other purpose, retain information after service completion, discuss your case publicly.

We have clear refund and guarantee policies that protect you.

Service-Specific Guarantees:

• Social Media Recovery: Full refund within 24 hours if we cannot recover account after technical assessment indicates feasibility
• Cryptocurrency Recovery: Success-based pricing - you pay ZERO if we don't recover your crypto
• Phone Security: If we don't find surveillance software, minimum diagnostic fee only
• Background Checks: If our report misses records or information is inaccurate, updated report or full refund
• Content Removal: Partial refunds for content we can't remove, or success-based pricing available
• Password Recovery: Success-based option - pay only if we recover access

Our Refund Process: We notify you immediately if service cannot be completed, full explanation of why, refund processed within 24 hours, no complicated claims process.

Our overall success rate is 94% on accepted cases. However, success rates vary by service:

• Instagram recovery: 91%
• Facebook recovery: 88%
• Phone security audits: 95%
• Background checks: 99% data completeness
• System password resets: 98%
• Cryptocurrency recovery: 78%
• Content removal (policy violations): 80%

Why Our Success Rate is High: Rigorous pre-screening (we conduct technical assessments before accepting payment), specialized expertise (12 years focused on these specific services), professional tools (same tools used by corporate cybersecurity teams).

During initial consultation, we provide honest probability assessment specific to your case.

No ethical hacking service can guarantee 100% results, and any service that does is either lying or planning to use illegal methods.

What We CAN Guarantee:

• Honest assessment - we'll tell you if something is unrecoverable before you pay
• Professional effort - certified ethical hackers with 12 years experience
• Transparent process - clear communication throughout
• Financial protection - full refund if service fails after feasibility assessment

What We CANNOT Guarantee: 100% success (technically impossible in many scenarios), specific timeline (platforms don't follow schedules), results independent of information you provide.

Our Alternative to Guarantees: Free assessment (know probability before paying), success-based pricing (for crypto recovery, content removal), partial refunds (if we deliver partial results), clear expectations (we explain exactly what's possible).

Total Cases: 680+ successful completions since 2013

Service Breakdown:

• Social media account recoveries: 200+ (Instagram, Facebook, Twitter, etc.)
• Cryptocurrency recoveries: 85+ cases ($8+ million recovered)
• Phone security services: 180+ (surveillance detection and monitoring)
• Background investigations: 150+ comprehensive reports
• Content removal cases: 90+ (mugshots, revenge posts, reviews)
• Password/access recovery: 140+ (email, files, systems)

Geographic Distribution:

• United States: 420+ clients (62%)
• United Kingdom: 110+ clients (16%)
• Canada: 65+ clients (10%)
• Australia: 50+ clients (7%)
• New Zealand: 20+ clients (3%)
• Other countries: 15+ clients (2%)

Client Satisfaction: 96% would recommend our services, 98% would use again if needed.

1. Legitimate Credentials: Certified Ethical Hackers (CEH), 12 years in business (verifiable since 2013), 680+ documented successful cases, professional liability insurance.

2. Honest Assessment: Free technical assessment before payment, tell you if recovery is unlikely/impossible, realistic timelines based on actual case history, 94% success rate because we pre-screen carefully.

3. Transparent Process: Clear expectations upfront, no hidden fees, success-based options available, refund guarantees clearly stated, written service agreements.

4. Direct Communication: Talk to actual certified ethical hacker handling your case, real-time progress updates, available via multiple channels, response within 2-4 hours.

5. Legal Operation: Require proof of ownership for all services, operate within legal frameworks, decline illegal requests immediately, professional confidentiality standards.

6. Specialized Expertise: Focus on specific services, 680+ cases provide deep expertise, success rate proves capabilities, tools and methods proven over 12 years.

7. Long-Term Reputation: 12 years in business (same team, same methods), reputation is everything, one scam would destroy business built over a decade.

Yes. We understand that digital emergencies are time-sensitive.

Standard Response: 2-4 hours for initial assessment

24/7 Urgent Response: Available for critical situations (business Instagram account needed for launch, active phone surveillance threat, time-sensitive crypto recovery)

Priority Service: Immediate assignment to available hacker, front of queue placement, 24/7 work on your case, 30-50% faster completion

When To Request Priority: Instagram business account needed for important event, crypto market timing considerations, active surveillance or security threat, time-sensitive career/business opportunity, legal deadline approaching.

Contact us to discuss rush service options for your situation.

Yes. Email account recovery is part of our password and technical access recovery services.

Email Services We Cover:

• Gmail/Google account recovery
• Outlook/Hotmail/Microsoft account recovery
• Yahoo Mail account recovery
• Business email accounts
• Custom domain email recovery

How It Works: Using ethical hacking techniques and platform-specific knowledge, we use recovery methods beyond standard "forgot password" links, direct platform liaison using our professional credentials, technical verification bypass for legitimate owners.

Success Rate: 80% | Timeline: 24-48 hours typically

Requirement: You must prove legitimate ownership (original account creation details, ID verification, previous email history).

Yes. We work with attorneys and legal professionals on cases requiring digital forensics expertise.

Legal Services We Provide:

• Digital Forensics: Phone surveillance detection with legal documentation, evidence gathering and preservation, blockchain analysis for crypto cases
• Expert Consultation: Technical explanations for legal teams, case strategy for cybercrime cases, feasibility assessment of digital claims
• Expert Witness Services: Testimony on technical matters, reports for court proceedings, deposition preparation
• Investigation Support: Background investigations with legal documentation, content removal for legal purposes, account access for inheritance cases (with proper legal authority)

We maintain professional standards appropriate for legal proceedings, provide documentation suitable for court, understand chain of custody requirements.

Contact us to discuss legal case requirements.

We accept various secure payment methods to accommodate different client preferences:

Standard Payment Methods:

• Cryptocurrency (Bitcoin, Ethereum, USDT)
• Wire transfer / Bank transfer
• Other secure payment processors

Payment Terms:

• Standard Services: 50% upfront, 50% upon completion
• Crypto Recovery: Success-based (paid only upon successful recovery)
• Some Services: Full payment upfront (background checks, security audits)

Security: All payment processing is secure and encrypted. We never store your payment information. Invoices and receipts provided for all transactions.

Contact us during initial consultation to discuss payment options for your specific service.

If you don't see your question answered in this FAQ, we're happy to help!

Contact Us Directly:

• Email: support@centralcyberhackingservice.com - Detailed questions welcome
• WhatsApp: +12073075291 - Quick questions and real-time chat
• Contact Form: Contact page - For comprehensive case descriptions
• Telegram: Secure messaging for privacy-sensitive questions

Response Time: We respond to all inquiries within 2-4 hours during business hours. For urgent cases, 24/7 response is available.

Free Consultation: Your initial consultation and technical assessment are always free. We want you to understand exactly what's possible before you commit to any service.

We're here to help you navigate your digital crisis with professional expertise and honest guidance.